Last updated: August 2026
This Privacy Policy explains how Done4U E-Commerce ("we", "us") collects, uses and protects your personal information when you use our website and services. We aim to comply with the Protection of Personal Information Act (POPIA).
Information we collect
We may collect information you give us directly — such as your name, email address, phone number, and any details you share about your store or niche — as well as information collected automatically when you visit our site, such as your device, browser and usage data through cookies and similar technologies.
How we use your information
- To provide and deliver the services you purchase.
- To communicate with you about your order and provide support.
- To process payments through our payment providers.
- To improve our website and services.
Sharing your information
We do not sell your personal information. We share it only with the third parties needed to run our business — for example our e-commerce platform (Shopify), payment providers, and, where relevant, advertising platforms — each of which handles data under its own policies.
Cookies
Our site uses cookies to make it work properly and to understand how it's used. You can control cookies through your browser settings.
Data retention
We keep personal information only for as long as needed to provide our services and meet legal obligations.
Your rights
You may request access to, correction of, or deletion of your personal information, subject to applicable law. To do so, contact us using the details below.
Contact
For any privacy questions or requests, contact us on WhatsApp at 071 897 9280 or email support@done4u-ecomm.co.za.